Test 2 · Part 1: Reporting a Lost Bag

City Transit lost property office. How can I help you?

Hi. I left my bag on a bus yesterday afternoon.

I'm sorry to hear that. Which bus route were you on?

It was the number 47, going toward the airport.

And roughly what time did you get off the bus?

At about 3:15. No, wait, it was closer to 3:45.

OK. Can you describe the bag for me?

It's a small black backpack with a red stripe on the front.

And what was inside it?

A laptop, a blue umbrella and a library book.

Can I have your last name, please?

Sure, it's Okafor.

And a phone number where we can reach you?

It's 555 208 7314.

Thanks. Your reference number is LP 6093.

If you find the bag, do I need to come in and collect it?

Yes, and please bring some photo ID with you.

What are your opening hours?

We're open from 8 until 6, Monday to Friday.

We only keep lost items for 30 days, so please call us again next week.