TOEFL Campus Conversation: A Library Fine and a Missing Book

Listen to a conversation between a student and a librarian.

Hi there. How can I help you?

Hi. Um, I got an email about a library fine.

And it says I owe thirty-five dollars!

Okay, let me check. Can I see your student card?

Sure, here you go.

Hmm, it says the book is three weeks late.

But I returned that book! I'm sure I did.

I understand. Do you remember when you returned it?

Hmm, let me think... It was the night of the big storm.

The library was closed, so I used the return box outside.

Oh! The box by the side door?

Yes, that's the one. Why?

That box was broken last month. Books got stuck inside.

Oh no. So my book might still be in there?

Maybe. Wait here a moment. I'll go and look.

Well, you're lucky! I found it at the bottom.

Really? That's amazing!

I'm so sorry about that.

It was never scanned, so the system marked it late.

So, what about the fine?

Don't worry. I've removed it completely.

Thank you so much! That's a real relief.

Oh, but there's one small thing...

You have another book that's two days late.

Seriously? Which one?

A book about... time management.

Ha! Okay, I deserve that one.

Now answer the questions.

Why did the student come to the library?

What happened to the book he returned?

Why does the student laugh at the end?