Test 2 · Part 3: Conversations

Good afternoon, Riverside Hotel. How can I help you?

Hello. I have a reservation for next weekend, but I need to change the dates.

Certainly. Could I have your name, please?

It's David Clarke. I'm coming for the medical conference.

I see it here. Two nights, arriving on Friday.

That's right. The conference now starts a day earlier, so I'd like to arrive on Thursday.

We have a room for Thursday, but it's on a higher floor without a view of the river.

That's fine. Is breakfast still included?

Yes, it is. I'll send you a new confirmation by email.

Great. Thanks for your help.

Have either of you heard from the delivery company? The display stands still haven't arrived.

I called them an hour ago. The truck broke down outside the city.

But the product launch is tomorrow morning. We need those stands tonight.

What if we rent a van and collect them ourselves?

That could work. The truck is only about forty minutes away.

Good idea. Sarah, can you book the van?

Sure. There's a rental office just around the corner.

I'll go with you to help carry everything.

Thanks, both of you. I'll stay here and set up the lights.

Let's aim to be back by six.