TOEIC Speaking Respond Using Information (Questions 8–10): A Staff Training Day and a Hotel Booking

Questions eight through ten: Respond to questions using information provided.

In this part of the test, you will answer three questions based on the information provided.

You will have forty-five seconds to read the information before the questions begin.

You will have three seconds to prepare and fifteen seconds to respond to questions eight and nine.

You will hear question ten two times, and you will have thirty seconds to respond.

Hi, this is Kevin from the sales department.

I'm going to the staff training day on Friday, but I can't find the schedule.

Could you help me with a few questions?

What time does it start, and where is it?

Of course! It starts at nine o'clock with coffee and a welcome talk.

It's in the Main Hall, on the second floor.

Thanks. I heard the safety update is first thing in the morning.

Is that right?

Actually, that's not quite right.

The health and safety update is at three o'clock in the afternoon.

It's the last session of the day, and it finishes at four.

Oh, good. So could you tell me what happens in the morning?

Sure! There are two sessions in the morning.

At nine thirty, Anna Lopez will lead a session on customer service skills.

Then at eleven, Tom Baker will show you how to use our new computer system.

After that, there's a free lunch in the staff café at twelve thirty!

That sounds great. Thanks so much!

Practice set two.

Hello, this is Helen Carter.

I've booked a room at your hotel for my holiday next month!

What time can I check in, and how many nights have I booked?

Good afternoon, Mrs. Carter!

You can check in from three p.m. on Friday, the sixth of June.

You've booked three nights, so you'll leave on Monday morning.

Lovely. I heard breakfast costs extra. Is that right?

Actually, breakfast is included in your room price!

It's served from seven to ten in the Garden Restaurant.

And your room has a sea view, just as you asked.

Wonderful! What else can I enjoy during my stay?

There are a few things you might enjoy.

First, parking is free for all our guests.

Our indoor swimming pool is open from seven a.m. to nine p.m.

And you can rent a bicycle at reception for just ten pounds a day!

Perfect. Thank you so much for your help!