Hotel Check-Out: What's This Charge on My Bill?

Good morning! I'd like to check out, please. Room 421.

早安！我要退房。421號房。

Of course. I hope you enjoyed your stay with us.

好的。希望您在這裡住得愉快。

Oh, it was lovely. The view of the river was amazing!

喔，很棒。河景太美了！

Here's your bill. Could you check it before you pay?

這是您的帳單。付款前麻煩您核對一下好嗎？

Wait... what's this? Thirty-six pounds for the minibar?

等等……這是什麼？迷你吧36英鎊？

I haven't touched the minibar. I didn't even open it!

我根本沒碰過迷你吧。連開都沒開過！

Oh, I'm sorry. Let me have a look at that.

喔，抱歉。我來看一下。

It says two bottles of wine and a box of chocolates.

上面寫的是兩瓶葡萄酒和一盒巧克力。

Well, it definitely wasn't me. I don't even drink wine!

絕對不是我。我連葡萄酒都不喝！

Hmm... give me a moment. I'm just checking the system.

嗯……請稍等。我查一下系統。

Ah! I see what happened. That charge is for room 412.

啊！我知道怎麼回事了。那筆費用是412號房的。

412? So someone just mixed up the numbers?

412？所以只是有人把數字弄反了？

Exactly. I'm really sorry. I've taken it off your bill.

沒錯。真的很抱歉。我已經從您的帳單上刪掉了。

That's okay. Mistakes happen. Thanks for sorting it out so quickly.

沒關係。難免會出錯。謝謝你這麼快就處理好。

By the way, my flight isn't until six o'clock.

對了，我的班機要到6點才起飛。

Can I leave my suitcase here for a few hours?

我可以把行李箱寄放在這裡幾個小時嗎？

Of course. We can keep it in the luggage room for you.

當然可以。我們幫您放在行李寄放室。

Here's your ticket. Just show it when you come back.

這是您的寄放牌。回來的時候出示一下就好。

Perfect! Now I can do some last-minute shopping.

太好了！這下我可以最後再逛逛買點東西了。

Would you like me to book a taxi to the airport for later?

需要我幫您預約晚一點去機場的計程車嗎？

Hmm... how much does it usually cost?

嗯……一般要多少錢？

About sixty pounds. The train's cheaper, but it's a long walk to the station.

大約60英鎊。搭火車比較便宜，但走到車站很遠。

Then a taxi, please. My suitcase is far too heavy for a long walk!

那就叫計程車吧。我的箱子太重了，走不了那麼遠！

No problem. I'll book it for four o'clock.

沒問題。我幫您預約4點的。

Thank you so much. You've been really helpful!

太謝謝你了。你幫了我大忙！