A gym member moving across town tries to cancel her membership, but the eager receptionist has a deal, a contract clause and one last pitch.
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Morning! Lovely to see you. Here for a class?
Actually, no. I'd like to cancel my membership, please.
Oh, really? That's a shame... Can I ask why?
I've been offered a job across town, so I'm moving.
Well, before you decide, we've got a brilliant offer on!
Three months at half price if you stay with us.
That's kind of you, but my mind's made up.
Then what about freezing your account instead? It's completely free.
I appreciate it, but I honestly won't be coming back.
Right... I'm afraid there's a slight complication, though.
Your contract says three months' notice has to be given.
Three months? Nobody mentioned that when I signed up!
It's all in the small print, I'm afraid.
Hang on. Would you mind if I had a look?
Hmm, here we go. Notice can be reduced if a member relocates.
More than ten miles away, it says. My new flat is fifteen.
Ah... to be honest, I'd never actually spotted that clause.
So I'd only be charged for one month, then?
Well... I'd have to run it past my manager first.
Look, I don't want to make your job any harder.
But I'd rather not pay for a gym I can't use.
That's completely fair. Let me see what can be done.
Good news! Your notice period has been cut to one month!
Oh, brilliant! Thank you, I really appreciate that.
Just one more thing, and then I'll stop, I promise.
There's actually a branch right next to your new place...
Ha! You really don't give up, do you?
Sorry! Selling memberships is part of the job, I'm afraid.
Fine, I'll take a leaflet. No promises, though.
That's all I ask. Best of luck with the new job!
Thanks. You've been surprisingly helpful, in the end.
I'll take that as a compliment! Take care.
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