At the Phone Repair Shop: My Screen Is Cracked

Hi. I dropped my phone this morning, and the screen is cracked.

Oh dear. Let me have a look at it.

It fell out of my pocket on the bus.

Hmm, the glass is broken, but the phone still turns on.

So, can you fix it?

Yes, we can replace the screen today.

Today? That's great news!

But... how much is it going to cost?

Well, for this model, it's a hundred and twenty dollars.

A hundred and twenty? That's almost half the price of the phone!

I know, I'm sorry. The screens for this model are expensive.

Is there a cheaper option?

We have a copy screen for seventy dollars,

but honestly, I wouldn't recommend it.

Why not? What's the difference?

The colours aren't as bright, and it breaks more easily.

Hmm, I see... and will I lose my photos?

No, don't worry. Your photos and messages will be safe.

Oh, good. Those photos are really important to me.

Okay. I'll go with the original screen.

Good choice. It comes with a six-month guarantee.

How long will the repair take?

About an hour. You can wait here, or come back later.

An hour without my phone? What am I going to do?

There's a nice café next door. Try reading a book!

A book? Wow, I haven't done that in years.

I'll call your name when it's ready.

And next time, buy a case!

Lesson learned. I'll buy one from you right now!