Lost Luggage: My Suitcase Didn't Arrive

Excuse me, can you help me? My suitcase didn't come out.

不好意思，可以幫我一下嗎？我的行李箱沒有出來。

Oh dear. Don't worry, we can find it. Which flight were you on?

哎呀。別擔心，我們找得到的。您搭的是哪個航班？

The flight from Paris. It landed an hour ago.

從巴黎來的班機。一個小時前就降落了。

Can I see your boarding pass and your bag tag, please?

麻煩讓我看一下您的登機證和行李條，好嗎？

Um... yes, here. I think that's the tag.

呃……好，在這裡。我想這就是行李條。

Thank you. What does your suitcase look like?

謝謝。您的行李箱長什麼樣子？

It's big and dark green, with a yellow ribbon on the handle.

很大，深綠色的，把手上綁著一條黃色緞帶。

Is it hard or soft?

是硬殼的還是軟的？

Hard. And one wheel is broken, so it's really noisy!

硬殼的。而且有一個輪子壞了，拖起來超吵的！

Ha! Okay, that will help. Let me check the computer.

哈！好，這很有幫助。我用電腦查一下。

Oh! Your suitcase is still in Paris.

喔！您的行李箱還在巴黎。

In Paris? But I was in Paris!

在巴黎？可是我剛剛就在巴黎啊！

I'm sorry. It missed your flight. It happens sometimes.

很抱歉。它沒趕上您的班機。這種事偶爾會發生。

But I've got a wedding tomorrow! My suit is in that bag!

可是我明天要參加婚禮！我的西裝就在那個箱子裡！

Don't worry. It's coming on the next flight tonight.

別擔心。它會搭今晚的下一班飛機過來。

Tonight? So can I pick it up later?

今晚？那我晚一點可以來拿嗎？

No need. We'll take it to your hotel.

不用。我們會送到您的飯店。

What's the name and address of your hotel?

您住的飯店叫什麼名字，地址在哪裡？

The Park Hotel, on River Street.

River Street上的Park Hotel。

Great. It should be there before ten o'clock.

好的。10點之前應該就會送到。

And... what about tonight? I don't have a toothbrush.

那……今晚怎麼辦？我連牙刷都沒有。

Here's a small bag with a toothbrush and a T-shirt.

這個小包裡有牙刷和一件T恤。

Really? That's so kind!

真的嗎？你們太貼心了！

If you buy anything else, keep the receipt. We'll pay you back.

如果您還買了別的東西，請保留收據。我們會退錢給您。

Thank you so much. You've made my day!

太謝謝您了。您讓我今天心情都變好了！

Enjoy the wedding! And maybe buy a new suitcase.

祝您婚禮玩得開心！順便買個新行李箱吧。