Rescheduling a Client Meeting: Something Came Up

Good morning, Helen Ward speaking.

Hi Helen, it's Tom from Northgate. Is now a good time?

Oh, hi Tom! Sure, I've got five minutes.

Great. Well... I'm afraid I've got some bad news.

Something's come up, and I can't make Thursday's meeting.

Thursday? Seriously? We've had that booked for weeks!

I know, and I'm really sorry about the short notice.

Our director has called an urgent meeting with the investors.

Hmm. That's a bit frustrating, to be honest.

I've already moved two other meetings for this.

I completely understand, and I'll make it up to you.

Would Friday afternoon work for you instead?

No, I'm afraid I'm in Paris all day on Friday.

Ah, okay. What about early next week, then?

Monday's impossible, and Tuesday is completely packed.

Oh dear. I really don't want to push it back too far.

Neither do I. We need to sign off on this soon.

Wait, actually... how early do you start in the mornings?

Pretty early! I'm usually at my desk by eight.

Then how about Wednesday at eight thirty, before my day starts?

That's perfect! I'll come to you, and I'll bring coffee.

Ha, now you're talking. Can you confirm it by email?

Of course. I'll send a new invite in the next ten minutes.

And I'll attach the updated proposal, so you can read it first.

Great, that would be really helpful.

Actually, Tom, can I tell you a little secret?

I hadn't finished reading the proposal anyway!

Ha! So I've actually done you a favour, then?

Don't push your luck. See you on Wednesday!