A university student starts a part-time job at a busy coffee shop and gets his first order wrong for an impatient customer.
Write the whole sentence you hear.
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Tell us what is wrong and we'll fix it.
Good morning! Ready for your first shift?
Um, I think so. I'm a bit nervous, honestly.
Don't worry. Just watch me for the first hour.
This is the espresso machine. Be careful, it gets very hot.
Got it. And where do we keep the oat milk?
Okay, here comes the morning rush!
Wow, the line goes all the way to the door!
You take the orders, and I'll make the drinks.
Hi there! What can I get for you?
A large latte with oat milk. And I'm in a hurry.
No problem. That'll be five dollars fifty.
Excuse me! This isn't oat milk. It's regular milk!
Oh no, I'm so sorry! I'll make you a new one right away.
Please be quick. My meeting starts in ten minutes!
Okay, here you go. Large, with oat milk this time.
Thanks. Oh... actually, this is really good!
I'm glad! Have a great meeting.
Phew! You handled that customer really well.
Really? I thought you were going to fire me!
Ha! Everyone mixes up the milk on their first day.
The important thing is you stayed calm and said sorry.
Thanks. Although... there's still so much to learn.
Okay, your shift's over. Want a free coffee?
Yes, please! A large latte... with oat milk!
Ha! Very funny. See you on Thursday!
See you Thursday! Thanks for everything.
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