TOEIC Listening Part 3: A Late Delivery and a Laptop Problem

Questions thirty-two through thirty-four refer to the following conversation.

Hi, thanks for coming in. Any news about our chairs?

Yes, and I'm afraid there's been a delay at our warehouse.

A delay? But we're opening on Saturday!

I'm really sorry. One of our trucks broke down yesterday.

But we can bring half of the chairs tomorrow morning.

Hmm, half is better than nothing, I suppose.

Could you also give us a discount for the trouble?

Of course. I'll take ten percent off your bill.

Great, thank you. That really helps.

What is the woman's problem?

What does the man offer to do tomorrow?

What will the woman receive?

Questions thirty-five through thirty-seven refer to the following conversation.

Hi, is this the IT help desk?

Ugh, my laptop keeps shutting down in the middle of my work!

Oh dear. Have you installed any new software recently?

Well... I did download a video editing program yesterday.

That might be the problem. It uses a lot of memory.

Bring it to our office on the second floor,

and I'll lend you a spare laptop for today.

Perfect! I've got a presentation at three o'clock.

What problem does the man mention?

What did the man do yesterday?

What does the woman say she will do?