Teaching Grandma to Make a Video Call

Right, Gran! Are you ready for your first video call?

Well, I think so. I've never done this before, you know.

Don't worry, it's much easier than it looks.

Lily said she'd be online at four o'clock.

Perfect! That gives us ten minutes to practise.

First, find the green button with the little camera on it.

This one? Oh! Now the whole screen has gone black!

Ha, you've just turned the phone off, Gran.

Oh dear... I only touched it for a second!

It's fine. Just hold this button on the side.

Now tap Lily's name, and it'll start ringing.

It's ringing! Oh, how exciting!

Wait, Gran! The camera is pointing at the ceiling!

The ceiling? Well, how was I supposed to know that?

Ha! If you hold it up in front of your face, she'll see you.

Hello, Lily! Hello! Can you hear me, darling?

Hmm, she keeps pointing at her ear. Can't she hear me?

I think you've muted the microphone by mistake.

Muted? But I haven't touched anything!

Your thumb is on the button, Gran. Just lift it up.

Oh, there she is! Lily, can you hear me now?

She says she can, but she can only see your eye!

Oh, for goodness' sake! Is that better?

Much better. Move it back a little more... perfect!

I've been holding phones wrong for years, haven't I?

Lily, darling, you look wonderful! How's the weather in Canada?

Snow already? Goodness, it's still sunny here!

See, Gran? You've done it all by yourself!

Well, not quite by myself. You helped a lot, love.

Oh... I haven't seen her face in nearly a year.

Now you can call her whenever you like, Gran.

Really? Then could you show me again tomorrow?

Of course! But next time, you'll press all the buttons.

Deal! But if I turn it off again, it's your fault!