TOEIC Listening Part 3: An Internet Installation and a Shift Swap

Questions thirty-eight through forty refer to the following conversation.

Good morning! I'm here to install your new internet connection.

Oh! I thought you were coming tomorrow.

Hmm, my schedule says Tuesday the ninth, between nine and eleven.

Oh, my mistake! Please, come in.

Thanks. Will anyone need the network in the next hour?

Well, our accountants are sending invoices this morning.

No problem. I'll set up the new line first,

and switch you over at lunchtime.

That's perfect. How long will the switch take?

Ten minutes at most.

Why is the man visiting the office?

What does the woman say about the accountants?

When will the man switch the connection?

Questions forty-one through forty-three refer to the following conversation.

Excuse me, Ms. Grant, do you have a minute?

Sure, Leo. What's on your mind?

Well, my sister is getting married next Saturday,

but I'm scheduled to work the afternoon shift.

I see. Have you asked anyone to swap with you?

I asked Carla, but she's away that weekend.

Hmm... what about Sunday? Could you work a double shift then?

Absolutely! I'd be happy to.

Then I'll cover Saturday myself. Enjoy the wedding!

Why does the man want time off?

What does the man say about Carla?

What does the woman offer to do?