Booking a Hotel Room by Phone: Reading Out Your Number

Good morning, Thistle House Hotel. How can I help?

Hi! I'd like to book a double room, please.

Lovely. Which dates are you looking at?

From the 14th to the 17th of May.

Let me check... Yes, we have a room with a garden view.

That's £120 a night, including breakfast.

Perfect! I'll take it.

Great. Could I take a contact number, please?

Sure. It's 07700 900 461.

Sorry, was that double seven or double oh?

Both, actually! Oh seven seven, double oh.

Ha, of course. Let me read it back.

07700 900 471?

Not quite. It ends in 461.

Oh, I'm so sorry! 461. Got it.

And what name is the booking under?

Reyes. That's R-E-Y-E-S.

Thank you. Your booking reference is 48209.

Sorry, could you repeat that slowly?

Of course. 4, 8, 2, 0, 9.

Great. And what time is check-in?

Check-in is from 3 p.m., and check-out is at 11.

Oh, do I need to pay a deposit now?

No, don't worry. You can pay when you arrive.

Brilliant. Thanks so much for your help!

You're welcome. We'll see you on the 14th!

See you then. Bye!