A Problem with an Order

Hello, I'm calling about an order we received this morning.

您好，我來電是關於我們今天早上收到的一筆訂單。

I'm sorry to hear there's a problem. What happened?

聽到出了問題，我很抱歉。發生什麼事了？

We ordered fifty chairs, but only thirty were delivered.

我們訂了五十張椅子，但只送來三十張。

Let me check your order details. Could you give me the order number?

讓我查一下您的訂單明細。可以請您告訴我訂單編號嗎？

Yes, it's 8415.

好的，是8415。

I see the mistake. We'll send the other twenty chairs tomorrow.

我看到錯誤了。其餘的二十張椅子明天寄給您。

Thank you. Please call me when they're on the way.

謝謝。貨物在運送途中時請打電話給我。